We’ll handle all communications and pricing for the data recovery process when you reach out (call/email/drop off). You’ll never speak to a representative at a call centre; you’ll only communicate with those responsible for recovering your data. Additionally, we’ll provide you a set price for any data recovery work before that work commences.
Bristol Data Recovery does not offer a pick-up service. It is up to you whether sending your device by post is more convenient than bringing it in person. Once we receive your device, we’ll email you once we’ve scheduled it in for recovery.
Come visit us at Castlemead, Bristol BS1 3AG, between 9am and 5:30pm, Monday to Friday. Please make sure to include your full name, full postal address, phone number, and email address on a sheet of paper along with your device. That way, when you bring your device into our facility, we can begin the data recovery process. If you have access to a printer, please print the attached “shipping” form and include it with your device. Alternatively, you may simply write your name, postal address, telephone number, and email address on a piece of paper included with your device. When we diagnose your media, we’ll contact you regarding the results of the diagnosis.
Send your device using tracked/insured post. Be certain to package your device securely and include your full contact information inside the packaging including full name, full postal address, phone number, and email address. Once we diagnose your media, we’ll notify you regarding the results of the diagnosis.
Tell us what you have lost and we will get back to you, usually within 30 minutes during the day.
We will be in touch shortly. For anything urgent, call 0117 332 1137.
We are happy to provide you with an instant estimate for our services on-line; alternatively you can call us to discuss your options and receive a price quote prior to us undertaking any work. Either way you will know exactly what the cost is going to be and be able to read through how the process works first if that’s what you want.
Castlemead, Lower Castle Street, BS1 3AG: drop off your device during our office hours from 9am to 5:30pm, Monday to Friday. Alternatively, you may also ship your device via trackable post.