Call us, email us, or drop your device in. You'll deal directly with the people who do the recovery — not a call centre — and you'll always have a clear, fixed price before any chargeable work begins.
There's no collection service — and you won't need one. Pick whichever is easier for you, and we'll email you the moment your device is booked in.
Bring your device to us at Castlemead, Bristol BS1 3AG, Monday to Friday between 9am and 5:30pm. Include your full name, full postal address, phone number and email address with it, and we'll take care of the rest. If you have access to a printer click on shipping form below to include with your device, if not a piece of paper with your details on it is fine. When media is diagnosed we will contact you with the diagnostic results.
Send your device by tracked, fully insured post. Pack it well, pop your full contact details inside including full name, full postal address, phone number and email address with it, and we'll take care of the rest. When media is diagnosed we will contact you with the diagnostic results.
Tell us what you have lost and we will get back to you, usually within 30 minutes during the day.
We will be in touch shortly. For anything urgent, call 0117 332 1137.
Not in Bristol? We have locations in cities across the UK — go straight to the nearest team.
Get an instant estimate online, or call and talk it through with us first. Either way, you'll have a clear price before anything happens — and you can read exactly how the process works first if you'd like.