SSD data recovery in Bristol.

Generally yes. Most SSDs that disappear from BIOS or your computer have a bad controller, but the NAND (flash) holding your data is probably still good. On specialised equipment we can access the drive, repair/bypass the controller and recover your files.

Usually that indicates that the firmware has transitioned into safe mode, sometimes displaying a name similar to SATAFIRM. Your data remains on the NAND chip; we will restore both the firmware and translation layer. Then, we will image the drive, which allows us to recover your files.

Yes. We recover data from all types of NVMe and M.2 drives (both SATA and PCIe) just like we would from a standard 2.5-inch SSD. Failures to the controller, firmware, or NAND chip in NVMe drives are among the most common we encounter.

Often, yes; therefore, you should act promptly. When an SSD becomes “read only,” this is generally indicative of either failing firmware or NAND chips. Do not copy anything else to it. Discontinue use of the SSD and ship it to us ASAP, while there is still time to capture its contents before it completely fails.

Our fees for recovering a single SSD or NVMe drive are fixed at £300 + VAT. In addition, you receive a complimentary diagnostic evaluation, along with a written quote prior to beginning recovery efforts. There may be instances where our services require repair to the controller or board; when they do, however, we charge a 50% deposit upon initiating such repairs. Consequently, in most cases you only pay if we recover your data.

Generally speaking, yes; however, when repairs to the controller or board are necessary, we collect a 50% deposit prior to commencing such repairs. This ensures that you have no further financial obligation unless we are successful in recovering your data. Therefore, even if unsuccessful, you will not owe the balance of the invoice.

All brands including Samsung, Crucial, Western Digital, SanDisk, Kingston, SK hynix, Seagate, Kioxia, ADATA etc., both SATA and M.2, mSATA, U.2 and PCIe. Whether the data can be recovered rarely depends on the brand of the drive.

Perhaps; however, unlike traditional hard disk drives (HDD), the TRIM command enables SSDs to erase deleted data from the flash memory quickly (within seconds to minutes). Therefore, if TRIM commands have been executed against deleted data on your SSD drive, your lost file(s) are likely irrecoverable. Immediately discontinue using your SSD drive and contact us as soon as possible. The sooner we assess your situation the greater likelihood we can successfully recover your lost data.

No. Every time you turn on an SSD that has failed, the controller can run garbage collection and TRIM in the background, and it can wipe your data. It does this automatically. Recovery tools can’t repair controllers, firmware or NAND faults, they simply add risk. Turn it off right away and contact us first.

Most logical and firmware recoveries are generally completed within three (3) working days. Typically, controller and NAND recoveries take about three to four (3 to 4) working days, depending on the drive. Generally, our free diagnostics are returned within forty-eight (48) hours; however, many times, we are able to expedite priority items.

You may either deliver your SSD directly to our Bristol facility during business hours from Monday to Friday, 9am to 5:30pm or post it to us via postal service with full insurance coverage. To protect your SSD in transit please enclose it in a small box or padded envelope; once enclosed, seal it. Include your name, address, telephone number and email in the package when posting it to us, so we may schedule your SSD for testing. Once we have tested your SSD, we will provide you a written quote prior to commencing any work on your SSD.