Cheltenham & Gloucestershire · Data Recovery

Data recovery in Cheltenham.

As home to one of Britain’s largest cyber and security clusters, Cheltenham takes its data very seriously, and so does Bristol Data Recovery. We offer our data recovery services a short distance from Cheltenham via the M5 motorway. For over two decades we have recovered hard disk drives, solid state disks, encrypted hard disk drives, RAID systems, NAS systems and servers within our own premises. Simply bring the item to be recovered to us or send it to us via postal services and we will complete a free diagnostic before advising you on how we can recover your data. In most cases you only pay if we recover your data.

A short run down the M5
Encrypted & forensic recovery
Only pay if we recover your data, on most jobs
// cheltenham at a glance

A short hop down the M5.

From Cheltenham to Bristol by car it is approximately 45 miles along the M5. This makes it both possible to simply “drop” items into our collection point and alternatively make use of postal services to forward items to our premises.

~45 mi
To our bench
~117k
Town population
GL50–53
Postcodes covered
~50 min
Drive time
48 hr
Free diagnostic
ICO
Reg. ZC173784
// data recovery in cheltenham

Regency elegance, a cyber edge.

Cheltenham is a town of many contrasts. The town boasts some beautiful examples of Regency style architecture in the form of the various terraced houses found throughout the town. The town also has many attractions such as the Promenade and Montpellier areas. In addition to these attractions Cheltenham hosts a world-famous racing festival and many other festivals including but not limited to Literature Festival, Jazz Festival and Science Festivals. Additionally, the town is also one of the UK’s main cyber and security hubs, with many technology, defence related and professional-services companies. Furthermore, with a population of around 117,000 people there is certainly a high level of commercial activity taking place in the area.

Regardless of what type of attraction draws visitors to the town, all rely heavily on their ability to maintain access to large amounts of data, such as case files, client records, research, design work and financial accounts. Many of these types of organisations rely on data encryption to protect sensitive information, and much of the data is business-critical. Therefore, when they lose access to their data due to failure of their computer hardware (e.g., a laptop or a multi-disk array), it is imperative that the data is recovered in a safe and reliable manner.

Bristol Data Recovery, around 45 miles down the M5, has offered a range of data recovery solutions for homes and businesses located in Cheltenham and surrounding areas for over two decades. Our data recovery solutions include recovery of individual failed laptops, desktop computers, external hard disk drives etc., right through to full system failures where multiple hard disk drives are involved (e.g., RAID failure). Additionally, if you have lost access to your encrypted data due to being locked out, we can assist with that too. Unlike other companies who may sub-contract this type of work out to third parties, at Bristol Data Recovery all work is completed in-house.

As you are relatively local, you can drop your device off at our Bristol location or send it to us using fully insured postage. Each job starts with a complimentary written diagnosis and a fixed quote; additionally we will provide a documented chain of custody if that is required. In most cases you only pay if we recover your data.

// secure & business recovery

When the data is sensitive.

Data stored on encrypted volumes, legal evidence, business critical arrays and other sensitive areas are treated carefully by our experienced staff, entirely in-house and never sent outside.

01

Encrypted & BitLocker

Wherever possible locked out BitLocker, FileVault and VeraCrypt drive recovery is performed when you have access to either the encryption key or password.

✓
02

Forensic & evidence-grade

Documented chain of custody for legal, HR and insurance cases and detailed reports to the client regarding the recovery process.

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03

RAID & server arrays

When failed rebuilds, multiple dead disks and/or failed controller(s) render an array unusable we can still reconstruct the system off the original hardware.

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04

NAS, VMs & databases

We also recover data from damaged Synology & QNAP boxes as well as from servers running VMware and Hyper-V hosts, including SQL and Exchange database systems.

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// business recovery

Critical data, handled properly.

Our pricing structure offers tiered options based upon your specific needs, including free diagnostics and expedited service to meet business-critical job deadlines.

£500
RAID / NAS / server, from
48 hr
Diagnostic SLA
In-house
Never outsourced
Chain
Of custody available
Priority
For urgent cases
100%
UK-based work
// areas we cover

All of Cheltenham & the surrounding area.

Regardless of whether you reside on The Promenade, or live in one of the surrounding villages, the service is exactly the same: just drop it off or send it to us via fully insured postage.

// gloucestershire reviews

Trusted across Cheltenham.

True client testimonials from our two-decade archive.

I would highly recommend Bristol Data Recovery to anyone needing a Professional Data Recovery Service. My Toshiba Laptop failed while on the train one afternoon. There was no warning and it did not get dropped. Bristol Data Recovery recovered everything from Toshiba Laptop within 48 hours. I was relieved as I am a self employed graphic designer and I had an Illustrator project on the hard drive.
T
Toshiba laptopGraphic designer · archive testimonial
We had a portable Western Digital Passport hard drive that was dead and would not connect to PC. I would like to say that the Recovery service was perfect from start to end, they managed to recover most of the data that we needed which was great.
W
WD PassportArchive testimonial
// sending your device in

Two simple steps.

Send us your device for a no-obligation free diagnostic and let us know what went wrong. One of our engineers will inspect it and confirm your exact quote in writing prior to doing any work.

1

Send us your device

To get started with recovering your data, first get your device to us. Wrap it securely, write your contact details on a slip of paper inside the package, include a brief description of what happened and post it to us. After running a complimentary diagnostic we will write to you confirming the exact price prior to starting work.

How to pack it
  • Make sure your item fits in a sturdy, small box or a well-padded envelope.
  • Don’t pack in any caddies, cables or power adapters. We will be able to complete the recovery without them.
  • Write down your contact information (name, address, telephone number and email) on a piece of paper and put this in the package. Alternatively, there is a printable version of our shipping form available on our website which you can print, fill out and place in the package. Seal the package once everything is inside.
Post toBristol Data Recovery
Castlemead, Lower Castle Street
Bristol BS1 3AG
⇣Shipping formPDF · print & include with your devicePDF ↓

Do you want to post the device to us? We highly recommend using a trackable postal service with insurance. Would you prefer to deliver it yourself? That’s fine too. Our office hours for accepting deliveries are Monday to Friday, 9am to 5:30pm. Please make sure to wrap the device as described previously.

2

Need more information?

Need some additional information regarding our data recovery services? Fill out the form and provide further detail about your problem and one of our engineers will review it and offer you a personalised quote.

An engineer reviews every enquiry personally — we usually reply within 30 minutes during the day. Prefer to call? 0117 332 1137.

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Thanks — your message is in.

We’ll be in touch shortly. For anything urgent, call 0117 332 1137.

// cheltenham faq

Common questions from Cheltenham.

Based in Bristol approximately 45 miles south of Cheltenham along the M5 motorway (approximately 50 minutes journey time from Cheltenham). For over two decades we have been recovering lost data from devices belonging to both residents of Cheltenham and businesses operating in this area. You are welcome to drop off your device at our Bristol office Monday to Friday, 9am to 5:30pm, alternatively you may send it to us via fully insured postage.

Yes. If you provide the encryption key, password or recovery information (i.e., for BitLocker, FileVault or VeraCrypt) we can recover the encrypted drive. Encryption protects your data from us as well as from anyone else, so we will confirm exactly what is needed before starting any work.

Yes. We can use an evidentially-graded recovery process for legal and HR cases as well as insurance claims, which provides both a documented chain of custody and clearly-written reports. When you contact us please let us know your needs at that time so we can manage the situation accordingly right from the start.

Throughout Cheltenham and the surrounding areas (including, but not limited to, Charlton Kings, Leckhampton, Prestbury, Up Hatherley, Pittville, Bishop’s Cleeve and Winchcombe, as well as Gloucester and Tewkesbury), our prices and services remain exactly the same regardless of where you reside within those geographical locations.

Most cases can be recovered in around 3 to 4 working days with a free diagnostic being provided within 48 hours. As a general price point, USB sticks/memory cards generally start at £250 + VAT, whilst internal and external hard drive/SSD recovery generally starts at £300 + VAT, and RAID/NAS/server recovery starts at £500 + VAT, but all prices will be given as a fixed written quote prior to work commencing, and in most cases you only pay if we recover your data.

// ready when you are

Lost data in Cheltenham? We'll bring it back.

A complimentary diagnostic report; in most cases you only pay if we recover your data; and over two decades of recovering data from anything from camera memory cards through to encrypted RAID servers. Drop it off or post it to us fully insured.

Call us — 0117 332 1137
Mon–Fri · 9am–5:30pm · No fix, no fee
Start a free diagnostic →