We're not a national chain with a Bristol postcode — we're a Bristol data recovery company, based right in the city at Castlemead, recovering hard drives, SSDs, RAID arrays, NAS units and servers in-house for over 25 years. Drop your device off in person, or post it in. Free diagnostic, no fix no fee on most jobs, and a written quote before any work begins.
Castlemead, central Bristol — open Monday to Friday for drop-offs, with insured post-in for everyone else.
Bristol is the largest city in the South West and one of the country's great digital hubs — home to around 470,000 people, the University of Bristol and UWE, the aerospace cluster up at Filton, a thriving creative and media scene from Aardman to the Bottle Yard, and "Silicon Gorge", one of the densest concentrations of tech firms outside London. All of it runs on data, and when a drive fails, that data feels gone.
It usually isn't. Most failed drives still hold their data perfectly — the fault lies in the electronics, the heads, the controller or the file system, not the data. The trick is getting it off safely, the first time, without making things worse.
That's our job, and we've been doing it from Bristol for over 25 years. Every recovery is carried out by our own engineers in-house and never outsourced to a third party — your data never leaves the UK. Hard drives, SSDs, USB sticks, camera cards, Macs, laptops, RAID arrays, NAS boxes, servers and databases all cross our bench.
Because we're local, you have a choice most national firms can't offer: drop your device off in person at our Bristol location, Monday to Friday, 9am to 5:30pm, or post it to us if that's easier. Either way, you get a free written diagnostic and a fixed quote first — and on most jobs, it's no fix, no fee.
From a single camera card to a multi-disk business array — each links to the detail.
From Clifton to Brislington, we recover data for homes and businesses right across the city — and you're never far from our central location.
Being local means you can hand your device to us in person and talk it through — or post it if that suits you better.
Tell us the device and what happened, and we'll give you a likely price before you come in.
Bring your device — or just the drive for laptops, NAS and servers — to our Bristol location Mon–Fri 9am–5:30pm, or post it to us fully insured.
We assess it, usually within 48 hours, and send a fixed quote before any work begins.
We recover, verify against a file listing, and you collect in person or we ship it back on fresh storage.
Drop-offs skip the post entirely. Urgent business cases can often be prioritised — just ask when you call.
Genuine client stories from our 25-year testimonial archive.
We had a Qnap Raid 5 eight disk system. Two of the hard disk failed, we replaced disks and attempted a rebuild. After rebuild completed system would not start. We had business critical accounts, SQL Database and Exchange Database on Qnap server. Bristol Data Recovery provided us with reassurance from the start that they could recover the data. They got the system in on Thursday and we downloaded the SQL and Exchange files from them on Sunday afternoon so all staff could work as normal on Monday. 1st class customer service.
Our iMac crashed, the only data we needed on iMac was our Baby’s photos. We took iMac to the Apple store in Cabot Circus but they could not do anything. We searched online and came across yourselves. Service was honest, helpful and you delivered what you said you could deliver which was all my photos, Thanks You.
Two months ago I my Canon 2d Digital Camera fell and broke. The camera card seemed intact but when I connected it to my Macbook it did not read it. I took card into the Cribbs Causeway Jessops to get them to try and read pictures from card but they are could not read it on their photo machine. I was recommended to Bristol Data Recovery by Jessops. They recovered 95% of all photos on card, many thanks for your speedy service.
Send us your device for a free diagnostic, and tell us a little about what happened — an engineer will review it and confirm your exact quote in writing before any work begins.
Recovering your data starts with getting the device to us. Pack it safely, add your contact details, and send it over — after we run a free diagnostic, we’ll confirm your exact price in writing before any work begins.
Posting it in? We recommend a tracked, insured service. Prefer to drop it off? You’re welcome Monday–Friday, 9am–5:30pm — please still package the device as above.
If you need more information on our data recovery service, fill out the form with more detail about your issue and an engineer will review it and give you a custom quote.
We’ll be in touch shortly. For anything urgent, call 0117 332 1137.
We're at Castlemead in central Bristol, BS1 3AG. You can drop your device off in person Monday to Friday, 9am to 5:30pm, or post it to us if that's easier. Either way you get a free written diagnostic and a fixed quote before any work begins.
Yes — that's one of the advantages of using a local Bristol company. Bring your device to our Bristol location Monday to Friday, 9am to 5:30pm. For laptops, NAS units and servers, take the drive or drives out first and bring just the drives, labelled. It's worth calling ahead so we can be ready for you and give you a likely price.
Effectively everything that stores data — hard drives, SSDs, USB sticks, SD and camera cards, Macs and MacBooks, Windows laptops and PCs, external drives, RAID arrays, NAS units, servers, virtual machines and databases. From accidental deletion and formatting to clicking drives, water damage, failed arrays and ransomware, it's worth a free diagnostic.
Everything is done in-house by our own engineers, and never outsourced to a third party. That's how we've kept a track record built over 25 years.
On most jobs, yes. For drive-level repairs we take a 50% deposit upfront and the balance is only due if we recover your data — so if we can't, you're not left with the full bill. Your free written quote sets this out before any work starts.
It depends on the device and the fault, but as a guide: USB sticks and memory cards start from £250 + VAT, hard drives and SSDs from £300 + VAT, and RAID, NAS and servers from £500 + VAT. Every job opens with a free diagnostic and a fixed written quote, so you always know the price first.
Free written diagnostic, no fix no fee on most jobs, and over 25 years of recovering the irreplaceable from the heart of the city. Drop it off at Castlemead, or post it in.