We are not a national chain that has a Bristol postcode. We are a Bristol data recovery service. We have been recovering data from hard drives, SSDs, RAID arrays, NAS units and servers in Bristol (in our office located in Castlemead) for over two decades. For those who wish to physically hand their device in, they can. Those wishing to send us their device via postal services can use an insured delivery method. There is a free diagnostic. In most cases you only pay if we recover your data. Prior to undertaking any works you will be provided with a written quote.
Castlemead, central Bristol. Open Monday to Friday. For all those dropping items into our office. All other customers may use insured postal services.
Bristol has the highest number of residents of any South West city, and is also an important digital hub in the United Kingdom with approximately 470,000 residents; it houses both the University of Bristol and UWE (University of the West of England); it contains an aerospace cluster located at Filton; it has a very strong creative & media sector which includes Aardman and the Bottle Yard; and “Silicon Gorge” is one of the most concentrated areas of tech businesses outside of London. Everything in Bristol relies on data, so when you lose access to your data due to drive failure, losing it can seem like losing everything.
In most instances, even if your hard drive or solid state disk fails completely, it does contain all its data perfectly intact; your problem is with the electronics, heads, controller or file system, not with the data itself. Your goal will be to safely remove the data from the failed storage device, successfully the first time, without creating another problem.
This is what we do and have done for over two decades based here in Bristol. Each recovery is carried out by our own staff here at our office, never outsourced to another company, therefore your data will always remain within the UK. We recover hard drives, solid state disks, USB sticks, camera cards, Mac computers, laptops, RAID arrays, network attached storage boxes / servers and databases.
With being local, you will be able to decide whether to drop your device into our office in Bristol (Monday to Friday, 9am to 5:30pm) or send it by post. Whatever method you choose, before we even start work on your device, you’ll receive a free written diagnosis and fixed price quotation. Also, in most cases you only pay if we recover your data, for your peace of mind.
A single camera memory card through to a multi-disk business storage array; all link to the details shown below.
From Clifton to Brislington we carry out data recovery for both homes and businesses all over Bristol, and you are never far from our central office.
Because we are based locally, you can either take your device down here to hand it over and discuss it in person, or simply post it to us.
Let us know about the device (make/model) and what has occurred and we will provide an estimate cost prior to visiting.
Bring your device (or just the drive for laptops, NAS and servers) to our Bristol location Monday to Friday, 9am to 5:30pm, or post it to us with full insurance coverage.
After assessing the device, which typically occurs within 48 hours of receiving the device, we will provide a fixed quote prior to beginning any work on the device.
We will recover, then verify the recovered data by matching it against a file listing. Then you pick up in person or we will post your data back on new storage media.
If you drop-off the device, you will avoid posting the device. In urgent cases related to a business, we may expedite the process; simply enquire upon making your initial phone call.
True client testimonials from our two-decade archive.
We had a Qnap Raid 5 eight disk system. Two of the hard disk failed, we replaced disks and attempted a rebuild. After rebuild completed system would not start. We had business critical accounts, SQL Database and Exchange Database on Qnap server. Bristol Data Recovery provided us with reassurance from the start that they could recover the data. They got the system in on Thursday and we downloaded the SQL and Exchange files from them on Sunday afternoon so all staff could work as normal on Monday. 1st class customer service.
Our iMac crashed, the only data we needed on iMac was our Baby’s photos. We took iMac to the Apple store in Cabot Circus but they could not do anything. We searched online and came across yourselves. Service was honest, helpful and you delivered what you said you could deliver which was all my photos, Thanks You.
Two months ago I my Canon 2d Digital Camera fell and broke. The camera card seemed intact but when I connected it to my Macbook it did not read it. I took card into the Cribbs Causeway Jessops to get them to try and read pictures from card but they are could not read it on their photo machine. I was recommended to Bristol Data Recovery by Jessops. They recovered 95% of all photos on card, many thanks for your speedy service.
Send us your device for a no-obligation free diagnostic and let us know what went wrong. One of our engineers will inspect it and confirm your exact quote in writing prior to doing any work.
To get started with recovering your data, first get your device to us. Wrap it securely, write your contact details on a slip of paper inside the package, include a brief description of what happened and post it to us. After running a complimentary diagnostic we will write to you confirming the exact price prior to starting work.
Do you want to post the device to us? We highly recommend using a trackable postal service with insurance. Would you prefer to deliver it yourself? That’s fine too. Our office hours for accepting deliveries are Monday to Friday, 9am to 5:30pm. Please make sure to wrap the device as described previously.
Need some additional information regarding our data recovery services? Fill out the form and provide further detail about your problem and one of our engineers will review it and offer you a personalised quote.
We’ll be in touch shortly. For anything urgent, call 0117 332 1137.
Our location in Bristol is at Castlemead in central Bristol, BS1 3AG. You are welcome to visit our location during working hours, Monday to Friday, 9am to 5:30pm and drop-off the device, or post it to us as convenient. When doing so, you will receive a complimentary written diagnostic report and a fixed quote prior to commencing any work on the device.
Yes. One of the benefits of choosing a local Bristol based company is that you have the option to physically bring your device into our Bristol location Monday to Friday, 9am to 5:30pm. Please remove all drives from laptop computers, NAS units and servers, label them accordingly and then bring only the removable drives. Prior to bringing your device to our office please contact us so we can prepare for your arrival and provide an estimated price for repairs.
All devices capable of storing digital information (including but not limited to hard disk drives, solid-state disks (SSDs), USB sticks/USB flash drives, Secure Digital (SD) memory cards, camera memory cards, Apple (Macs/MacBooks), Microsoft Windows-based desktop/laptop computers, external storage devices, RAID arrays, network attached storage (NAS) devices, servers, virtualised computing environments and database applications) that were damaged due to failure(s) caused by accidents such as accidentally deleting files/folders or formatting the media, clicking drives, water exposure/damage, multiple array failures/ransomware attacks: all items are subject to evaluation via a no-cost diagnostic review.
Every repair/service is performed by our internal staff engineers. No outside contractors/vendors perform any service/repair. This policy is responsible for maintaining our reputation over two decades.
Yes, for the majority of jobs. For drive level repair work we accept a 50% deposit up front and the remaining amount isn’t payable until after we have successfully recovered your data. So, if we cannot recover any of your data then you will not be responsible for the entire bill; however prior to undertaking any work we issue a completely free, written quotation that outlines how much the project will cost.
This varies depending upon which device has failed, and what is wrong with it. However, to give an example: prices begin at £250 + VAT for USB sticks and memory cards; for hard drives & solid state drives (SSD) prices begin at £300 + VAT and prices for server/RAID/NAS devices begin at £500 + VAT. Each time we undertake a recovery project we do so by issuing a complimentary diagnostic report and providing you with a fixed written quotation outlining our charges. Therefore, you will always know exactly how much your project will cost prior to commencing any work.
Completely complimentary written diagnostic report. In most cases you only pay if we recover your data. We have been based in Bristol for over two decades and have successfully recovered irreplaceable data from the centre of the city. Simply drop your device off at Castlemead or send it through the post.