At Bristol Data Recovery, we’re a single team, with a single bench; trusted throughout the region for over two decades. We do not have branch locations located through the area. It’s simple if you’re local, drop your unit off here. If you’re farther away, send it via insured postal service and we’ll return it to you in the same manner. Find your city/town listed below.
From our location in Bristol, we provide data recovery services to Somerset, Gloucestershire, Wiltshire, Devon and Dorset: drop-off available for cities/towns near Bristol, and insured postage options available for coastal areas.
All recovered data is handled in-house by the same engineers using the same equipment; at no time will we outsource this process to an outside third-party. This is why we can be confident of consistency in both results and reputation over more than two decades regardless of where your device came from (e.g., a desk 3 miles away or a harbour 100 miles down the coast).
Depending on what town you live in, the method of how your device arrives to us will vary. For towns in close proximity to Bristol, dropping in is likely to be the fastest option. For towns along the coast and those in the western part of the South West, sending your device by post is easier, and we’ve made it as easy as possible by providing specific packaging instructions and free return shipping via an insured carrier.
Whatever town you reside in, there are some fundamentals which remain constant: a complimentary written diagnosis is typically provided within 48 hours of receipt; a fixed price quotation prior to commencing any work is always given; and in most cases you only pay if we recover your data. Our pricing model remains uniform across the entire region: from £250 + VAT for memory cards/USB sticks, £300 + VAT for hard disk drives/SSDs, and £500 + VAT for RAID/NAS/servers.
Select a town below: local detail for your area (the areas we cover, what faults we commonly see and the most frequently asked questions).
Bristol & surrounding areas: close enough to drop off your device or post it if you prefer.
A straightforward drive from the county town to the coast along the M5, drop-off or post.
Head north up the M5 and into the Severn Vale before reaching the edge of the Cotswolds.
Drive east on the M4 to Chippenham.
Further west and south: post your item into us, fully insured, and we will return it the same way.
Regardless how far away you are, sending your device to us is straightforward and it all begins with a complimentary diagnostic service and a fixed price quotation.
Bring your device to our location in Bristol Monday to Friday, 9am to 5:30pm. On laptop devices, NAS and server devices, please bring only the drive(s) or disk(s), clearly labelled as to their order.
Pack the items securely, so that they cannot be disturbed during transit. Send by trackable/insured delivery. Please include your full name, postal address, telephone number and email details, so that we can provide you with a quote for any repairs or recovery services that may be required.
We then inspect the item (usually within a period of 48 hours), and issue a written quotation prior to carrying out any repair or recovery services. In most cases you only pay if we recover your data.
Once we have completed the recovery process, we verify the recovered files against a file listing. Your recovered files are then made available for collection at our offices or returned to you on fresh storage by secure posting at no additional cost to yourself.
Consistency in both price and turnaround time regardless of where your device originates from in the South West.
If you reside anywhere in the South West, we can assist you with either drop off or insured post in options. A complimentary diagnostic service is included, and in most cases you only pay if we recover your data. Over two decades of recovering the irreplaceable.
Send us your device for a no-obligation free diagnostic and let us know what went wrong. One of our engineers will inspect it and confirm your exact quote in writing prior to doing any work.
To get started with recovering your data, first get your device to us. Wrap it securely, write your contact details on a slip of paper inside the package, include a brief description of what happened and post it to us. After running a complimentary diagnostic we will write to you confirming the exact price prior to starting work.
Do you want to post the device to us? We highly recommend using a trackable postal service with insurance. Would you prefer to deliver it yourself? That’s fine too. Our office hours for accepting deliveries are Monday to Friday, 9am to 5:30pm. Please make sure to wrap the device as described previously.
Need some additional information regarding our data recovery services? Fill out the form and provide further detail about your problem and one of our engineers will review it and offer you a personalised quote.
We’ll be in touch shortly. For anything urgent, call 0117 332 1137.