Portishead & North Somerset · Data Recovery

Data recovery in Portishead.

Portishead is literally just around the corner. We are Bristol Data Recovery, located approximately 12 miles round the estuary; helping recover hard drive failures, SSD faults, memory card issues, NAS unit malfunctions & server crashes in house for over two decades. Bring your device in personally if you wish, or alternatively you can post it in as this is often an easier option. We offer free diagnostics, in most cases you only pay if we recover your data, and we provide you with a written quotation prior to commencing any work.

Barely 12 miles away
Drop off or post in
Only pay if we recover your data, on most jobs
// portishead at a glance

About as local as it gets.

There is approximately 12 miles distance and 25 minutes journey time from Portishead to our Bristol location where you may drop off your item. Alternatively you can insure posting to us at your convenience.

~12 mi
To our bench
~26k
Town population
BS20
Postcode covered
~25 min
Drive time
48 hr
Free diagnostic
ICO
Reg. ZC173784
// areas we cover

Portishead & the Gordano villages.

The services available are the same from the marina through to all the local village areas. Either take your device into us in Bristol, or send it by post (fully insured).

// data recovery in portishead

A coastal town that commutes to Bristol.

Portishead has changed greatly over the last two decades; the old docks are now a marina and waterfront area, and the town has an open-air swimming pool called the Lido, and Battery Point where you can look out across the Severn Estuary, and is home to approximately 26,000 people, many of whom commute from the town to work in Bristol. It is primarily a residential area of family homes, and work-from-home office spaces along with a number of small local businesses which generate valuable data to keep for years to come. These include photographs taken over the years, business records, and work contained on a single drive.

But when the drive goes down, many people are terrified because they think all the information has been lost. The reality is, however, that in most cases the data remains intact. The problem lies in one of three areas (electronics, heads or file system) and not with the actual data.

Bristol Data Recovery, barely 12 miles round the estuary, has been undertaking data recovery services for residents of Portishead and North Somerset for over two decades. Hard disk drives, solid state disks, USB sticks, camera cards, Apple Mac computers, laptop computers, RAID systems, network attached storage devices (NAS boxes) and server data recovery services are all undertaken within our Bristol premises.

Being this close, we can do a walk-in service where customers can bring their device by and discuss what needs to be done in person; alternatively, posting the device to us will also get the process started. We always begin each repair project with a complimentary written diagnostics report and provide a fixed quote for the repairs. On top of that, in most cases you only pay if we recover your data.

// how it works

As easy as popping it over.

Residents of Portishead are only a short distance away from our premises, round the estuary. Therefore, residents are able to drop the drive in person and discuss the issues associated with the failure of their storage media. Alternatively, residents can choose to send it via insured postage if preferred.

01

Call or message first

Just tell us which model of the drive you have and what was wrong with it. We will try our best to give you an approximate cost before you come in.

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02

Drop off or post in

Bring your equipment (device), or just the hard drive(s) if you are using a laptop, NAS or server, to our office at Bristol Monday to Friday, 9am to 5:30pm. Or send the device fully insured via the postal service.

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03

Free diagnostic & quote

We will review your device, typically within 48 hours, and provide a fixed written quote prior to commencing any repair/recovery services.

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04

Collect or have it posted back

We will recover, then verify the recovered data by matching it against a file listing. Then you pick up in person or we will post your data back on new storage media.

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// typical turnaround

Most Portishead jobs are recovered in 3–4 working days.

Drop offs eliminate the need for posting. Many urgent recovery requests can be expedited; just ask when you call about the possibility of expediting your recovery request.

3–4
Working days avg.
48 hr
Diagnostic SLA
Free
Written quote
~12 mi
To our bench
Mon–Fri
Drop-off hours
100%
In-house work
// north somerset reviews

Trusted across Portishead.

True client testimonials from our two-decade archive.

I would highly recommend Bristol Data Recovery to anyone needing a Professional Data Recovery Service. My Toshiba Laptop failed while on the train one afternoon. There was no warning and it did not get dropped. Bristol Data Recovery recovered everything from Toshiba Laptop within 48 hours. I was relieved as I am a self employed graphic designer and I had an Illustrator project on the hard drive.
T
Toshiba laptopGraphic designer · archive testimonial
We had a portable Western Digital Passport hard drive that was dead and would not connect to PC. I would like to say that the Recovery service was perfect from start to end, they managed to recover most of the data that we needed which was great.
W
WD PassportArchive testimonial
// sending your device in

Two simple steps.

Send us your device for a no-obligation free diagnostic and let us know what went wrong. One of our engineers will inspect it and confirm your exact quote in writing prior to doing any work.

1

Send us your device

To get started with recovering your data, first get your device to us. Wrap it securely, write your contact details on a slip of paper inside the package, include a brief description of what happened and post it to us. After running a complimentary diagnostic we will write to you confirming the exact price prior to starting work.

How to pack it
  • Make sure your item fits in a sturdy, small box or a well-padded envelope.
  • Don’t pack in any caddies, cables or power adapters. We will be able to complete the recovery without them.
  • Write down your contact information (name, address, telephone number and email) on a piece of paper and put this in the package. Alternatively, there is a printable version of our shipping form available on our website which you can print, fill out and place in the package. Seal the package once everything is inside.
Post toBristol Data Recovery
Castlemead, Lower Castle Street
Bristol BS1 3AG
⇣Shipping formPDF · print & include with your devicePDF ↓

Do you want to post the device to us? We highly recommend using a trackable postal service with insurance. Would you prefer to deliver it yourself? That’s fine too. Our office hours for accepting deliveries are Monday to Friday, 9am to 5:30pm. Please make sure to wrap the device as described previously.

2

Need more information?

Need some additional information regarding our data recovery services? Fill out the form and provide further detail about your problem and one of our engineers will review it and offer you a personalised quote.

An engineer reviews every enquiry personally — we usually reply within 30 minutes during the day. Prefer to call? 0117 332 1137.

✓

Thanks — your message is in.

We’ll be in touch shortly. For anything urgent, call 0117 332 1137.

// portishead faq

Common questions from Portishead.

The Bristol office is roughly 12 miles round the estuary from Portishead, approximately a 25 minute journey. For over two decades we have been providing recovery services for both Portishead & North Somerset customers out of this office. During normal working hours (Monday to Friday) you are able to hand in your faulty item at our Bristol office (9am to 5:30pm), or send it by post fully insured & traceable.

It’s entirely up to you. Due to its proximity, most of our customers will simply walk into our office & hand in their hard drives; for laptops/NAS/servers please bring just the drive, labelled. Alternatively, if you would prefer not to visit our offices then you may also post them to us fully insured & trackable. In either case we will provide you with a complimentary written diagnostic prior to a fixed quote.

Everything that stores data: hard drives, solid state drives (SSDs), flash memory sticks (USB), camera memory cards, laptops, desktops/Macs, external storage devices (hard drives/RAID/etc.), network attached storage (NAS) units, servers and databases. Regardless of how or why your data became inaccessible (accidental deletion/formatting; “clicking” errors; water damage; array failures) contact us for a free diagnosis.

Customers from the areas of Portishead, as well as those living in the surrounding Gordano villages (including but not limited to Pill, Easton-in-Gordano, Portbury, Clapton-in-Gordano, Weston-in-Gordano), and nearby Clevedon and Nailsea will be treated equally regarding service and pricing.

Most cases can be recovered in around 3 to 4 working days with a free diagnostic being provided within 48 hours. As a general price point, USB sticks/memory cards generally start at £250 + VAT, whilst internal and external hard drive/SSD recovery generally starts at £300 + VAT, and RAID/NAS/server recovery starts at £500 + VAT, but all prices will be given as a fixed written quote prior to work commencing, and in most cases you only pay if we recover your data.

// ready when you are

Lost data in Portishead? We're right next door.

We offer a complimentary written diagnostic on all work carried out & in most cases you only pay if we recover your data; plus over two decades of recovering irreplaceable information around the Portishead area. Please feel free to hand in your faulty item at our Bristol office (Monday to Friday, 9am to 5:30pm) or send it by post fully insured & traceable.

Call us — 0117 332 1137
Mon–Fri · 9am–5:30pm · No fix, no fee
Start a free diagnostic →