Bath & North East Somerset · Data Recovery

Data recovery in Bath.

Failed data storage devices located in Bath do not need to be sent to London or to another large national laboratory for repair. As Bristol Data Recovery we are just down the A4, approximately 13 miles west of Bath. We have been providing in-house data recovery services from hard disk drives, solid state disks, camera cards, NAS systems and servers for over two decades. Please drop your data storage device off in Bristol while you pass through or post it to us. In most cases you only pay if we recover your data. If you require data recovery Bath, we provide this service covering hard disk drives, solid state disks, RAID systems, memory cards and mobile phones. The same ‘no charge for diagnostics’ policy applies to our data recovery service.

Just 13 miles down the A4
Drop off or post in
Only pay if we recover your data, on most jobs
// bath at a glance

Close enough to pop the drive over.

Approximately 25 minutes and 13 miles from the centre of Bath to our Bristol drop-off point; post it, or drop it off in person.

~13 mi
Bath to our bench
~95k
Bath population
BA1 / BA2
Postcodes covered
~25 min
Drive time
48 hr
Free diagnostic
ICO
Reg. ZC173784
// areas we cover

All of Bath & the villages around it.

Whether you live within the city limits or reside in a nearby village or down towards Keynsham, the procedure remains the same: either bring it by to our Bristol facility or post it in fully insured.

// data recovery in bath

A heritage city full of data.

Bath is often considered one of the UK’s most photographed cities and has received a UNESCO World Heritage Site designation because of its unique collection of Georgian crescent homes and buildings, Roman Baths and honey-coloured limestone architecture. Every year many millions of tourists visit the city to take photos and enjoy the beauty and history that surrounds them. Around 95,000 people live in Bath, the city is home to both the University of Bath and Bath Spa University and there are numerous professional offices, creative agencies and small, independent companies based here.

Due to these numbers, it seems reasonable to assume that a great deal of important personal and business data exists in Bath. Photographers who specialise in weddings and tourism shoot photographs throughout the city; university students complete their academic projects including dissertations and portfolios; architects create files for clients; accountants maintain their own client records; families keep years of family memories on single external hard disk drives. Losing access to stored information can be frustrating, and when it occurs due to failure of your computer storage media, it feels catastrophic.

Mostly no. Most “dead” hard disk drives still hold all their data, the issue lies within either the electrical circuitry, the head assembly, or the file system. All that’s needed to be done is to safely lift the data off once; something which is done daily, if not hourly by professionals such as ourselves.

We’re located in Bristol (approx. 13 miles along the A4) and we’ve been recovering data like this for our clients based in Bath for over two decades. This allows us to offer you choices: If you’re headed towards Bristol then please feel free to drop your device off here or alternatively you can post it to us fully insured. Each project begins with a complimentary diagnostic followed by a fixed price quotation. And in most cases you only pay if we recover your data.

// how it works

Drop it off, or post it in.

Bath is close enough that many customers choose to simply drop their drive into us; however, sending via the postal service is also easy if you would prefer not to make the journey.

01

Tell us what happened

Simply contact us with the model name of the affected device(s), along with a description of how it became unusable, and we will inform you of approximately what we expect the cost to be prior to commencing any work.

✓
02

Drop off or post in

Bring your equipment (device), or just the hard drive(s) if you are using a laptop, NAS or server, to our office at Bristol Monday to Friday, 9am to 5:30pm. Or send the device fully insured via the postal service.

✓
03

Free diagnostic & quote

We will review your device, typically within 48 hours, and provide a fixed written quote prior to commencing any repair/recovery services.

✓
04

Recovered & returned

Once repaired/recovered, we will verify your data by comparing what has been recovered with a file listing; you may then pick up the recovered files in person, or have them posted back to you on new storage media.

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// typical turnaround

Most Bath jobs are recovered in 3–4 working days.

Drop offs eliminate the need for posting. Many urgent recovery requests can be expedited; just ask when you call about the possibility of expediting your recovery request.

3–4
Working days avg.
48 hr
Diagnostic SLA
Free
Written quote
~13 mi
Bath to our bench
Free
Return shipping
100%
In-house work
// bath & somerset reviews

Trusted across Bath.

True client testimonials from our two-decade archive.

I would highly recommend Bristol Data Recovery to anyone needing a Professional Data Recovery Service. My Toshiba Laptop failed while on the train one afternoon. There was no warning and it did not get dropped. Bristol Data Recovery recovered everything from Toshiba Laptop within 48 hours. I was relieved as I am a self employed graphic designer and I had an Illustrator project on the hard drive.
T
Toshiba laptopGraphic designer · archive testimonial
We had a portable Western Digital Passport hard drive that was dead and would not connect to PC. I would like to say that the Recovery service was perfect from start to end, they managed to recover most of the data that we needed which was great.
W
WD PassportArchive testimonial
// sending your device in

Two simple steps.

Send us your device for a no-obligation free diagnostic and let us know what went wrong. One of our engineers will inspect it and confirm your exact quote in writing prior to doing any work.

1

Send us your device

To get started with recovering your data, first get your device to us. Wrap it securely, write your contact details on a slip of paper inside the package, include a brief description of what happened and post it to us. After running a complimentary diagnostic we will write to you confirming the exact price prior to starting work.

How to pack it
  • Make sure your item fits in a sturdy, small box or a well-padded envelope.
  • Don’t pack in any caddies, cables or power adapters. We will be able to complete the recovery without them.
  • Write down your contact information (name, address, telephone number and email) on a piece of paper and put this in the package. Alternatively, there is a printable version of our shipping form available on our website which you can print, fill out and place in the package. Seal the package once everything is inside.
Post toBristol Data Recovery
Castlemead, Lower Castle Street
Bristol BS1 3AG
⇣Shipping formPDF · print & include with your devicePDF ↓

Do you want to post the device to us? We highly recommend using a trackable postal service with insurance. Would you prefer to deliver it yourself? That’s fine too. Our office hours for accepting deliveries are Monday to Friday, 9am to 5:30pm. Please make sure to wrap the device as described previously.

2

Need more information?

Need some additional information regarding our data recovery services? Fill out the form and provide further detail about your problem and one of our engineers will review it and offer you a personalised quote.

An engineer reviews every enquiry personally — we usually reply within 30 minutes during the day. Prefer to call? 0117 332 1137.

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Thanks — your message is in.

We’ll be in touch shortly. For anything urgent, call 0117 332 1137.

// bath faq

Common questions from Bath.

We are located in Bristol (around 13 miles along the A4) and typically take around 25 minutes to reach from Bath. For over two decades, we have been recovering data from all devices associated with Bath and North East Somerset customers from our Bristol office. Our office hours in Bristol for drop-offs are Monday to Friday, 9am to 5:30pm. Customers may also send in their devices via postal services at which time they should be fully covered as well as being trackable.

It really doesn’t matter how you want to go about it. Many of our Bath customers pass by Bristol while travelling and will stop to leave their laptop, NAS or server drive here so we can start the recovery process; simply remove the drive and label it. Or if you would prefer to avoid travelling, then feel free to post the device to us fully insured and trackable, and it will be returned to you once the recovery has completed. Either way you’ll receive a complimentary written diagnostic and fixed price quote prior to any repair.

Any device that contains or stored some type of data storage media: this includes hard drives, solid state drives, flash memory devices (such as USB sticks), camera cards, Macs, desktop/laptop computers, external storage media (such as external drives), Redundant Array of Inexpensive Disks (RAID arrays), Network Attached Storage (NAS units), servers and databases. As long as your device(s) store some form of digital information then we would like to perform a complimentary diagnostic on your device. This includes but is not limited to: data recovery due to a formatted card/drive, data recovery after dropping a device, data recovery after a server/array fails, ransomware, etc.

Although we currently service all areas surrounding Bath we specifically mention the following localities within Bath and its immediate surroundings: Bathwick, Widcombe, Combe Down, Oldfield Park, Larkhall, Twerton, Keynsham, Saltford, Bradford-on-Avon, Midsomer Norton and Radstock. Regardless of the locality in which you reside our prices and level of service are always consistent.

Most cases can be recovered in around 3 to 4 working days with a free diagnostic being provided within 48 hours. As a general price point, USB sticks/memory cards generally start at £250 + VAT, whilst internal and external hard drive/SSD recovery generally starts at £300 + VAT, and RAID/NAS/server recovery starts at £500 + VAT, but all prices will be given as a fixed written quote prior to work commencing, and in most cases you only pay if we recover your data.

// ready when you are

Lost data in Bath? We're just down the road.

We offer a complimentary written diagnostic on your damaged device(s). Additionally, in most cases you only pay if we recover your data. Lastly, our experienced staff has been providing data recovery services in Bristol for over two decades, only 13 miles away from Bath. Drop it off in Bristol, or post it in fully insured.

Call us — 0117 332 1137
Mon–Fri · 9am–5:30pm · No fix, no fee
Start a free diagnostic →