From the docks and the old steelworks to the ONS, the Patent Office and the tech parks along the M4, Newport runs on data — and we keep it recoverable. We're Bristol Data Recovery, just across the Severn, recovering hard drives, SSDs, RAID arrays, NAS units and servers in-house for over 25 years. Drop it off, or post it in. Free diagnostic, no fix no fee on most jobs.
About 30 miles from Newport to our Bristol bench, just over the Prince of Wales Bridge — close enough to drop off, easy enough to post.
Newport built its name on coal, steel and the docks — the wharves along the Usk that once shipped South Wales to the world, and the Llanwern steelworks that followed. Today it's a city of around 160,000 people that has reinvented itself around data: the Office for National Statistics and the Intellectual Property Office are both headquartered here, alongside a growing compound-semiconductor cluster and the business and logistics parks strung along the M4.
That makes for a great deal of data, both business and personal: accounts and client records, design and engineering files, and households with years of photos on a single drive. When the storage holding it fails — a dropped external, a dead SSD, a failed array — it can bring work, or memories, to a halt.
We're Bristol Data Recovery, around 30 miles down the M4, and we've recovered exactly this kind of data for Newport homes and businesses for over 25 years. Hard drives, SSDs, USB sticks, camera cards, Macs, laptops, RAID arrays, NAS boxes, servers and databases all cross our bench — and every recovery is carried out in-house.
Because we're close, you can drop your device off at our Bristol location or post it in fully insured. Every job opens with a free written diagnostic and a fixed quote, business-critical jobs can often be prioritised, and on most jobs it's no fix, no fee.
Six of the jobs that come in most often from the city and Gwent.
From Newport you're a straight run down the M4 — drop the drive in and talk it through, or post it if you'd rather.
Call or message us with the device and the fault. We'll give you a likely price up front.
Bring your device — or just the drive for laptops, NAS and servers — to our Bristol location Mon–Fri 9am–5:30pm, or post it fully insured.
We assess it, usually within 48 hours, and send a fixed written quote before any work begins.
We recover, verify against a file listing, and you collect in person or we post it back on fresh storage.
Drop-offs skip the post entirely. Business-critical cases can often be prioritised — just ask when you call.
A snapshot of what we handle for Newport customers — each links to the detail.
From Caerleon out to the surrounding villages, the service is the same: drop it off, or post it in fully insured.
Genuine client stories from our 25-year testimonial archive.
I would highly recommend Bristol Data Recovery to anyone needing a Professional Data Recovery Service. My Toshiba Laptop failed while on the train one afternoon. There was no warning and it did not get dropped. Bristol Data Recovery recovered everything from Toshiba Laptop within 48 hours. I was relieved as I am a self employed graphic designer and I had an Illustrator project on the hard drive.
We had a portable Western Digital Passport hard drive that was dead and would not connect to PC. I would like to say that the Recovery service was perfect from start to end, they managed to recover most of the data that we needed which was great.
Send us your device for a free diagnostic, and tell us a little about what happened — an engineer will review it and confirm your exact quote in writing before any work begins.
Recovering your data starts with getting the device to us. Pack it safely, add your contact details, and send it over — after we run a free diagnostic, we’ll confirm your exact price in writing before any work begins.
Posting it in? We recommend a tracked, insured service. Prefer to drop it off? You’re welcome Monday–Friday, 9am–5:30pm — please still package the device as above.
If you need more information on our data recovery service, fill out the form with more detail about your issue and an engineer will review it and give you a custom quote.
We’ll be in touch shortly. For anything urgent, call 0117 332 1137.
We're based in Bristol, around 30 miles down the M4 — roughly 45 minutes from Newport. We've recovered data for Newport homes and businesses from there for over 25 years. You can drop your device off at our Bristol location Monday to Friday, 9am to 5:30pm, or post it to us fully insured.
Yes — it's a large part of what we do. We recover RAID arrays, NAS units, physical and virtual servers, and SQL and Exchange databases, all in-house and never outsourced. Business-critical jobs can often be prioritised, and we can provide a documented chain of custody where it's needed.
Whichever suits you. Newport is close enough that many customers drop the drive in — bring just the drive for laptops, NAS and servers, labelled. If you'd rather not travel, post it fully insured and tracked. Either way you get a free diagnostic and a fixed quote first.
All of Newport and the surrounding area — including Caerleon, Cwmbran, Caerphilly, Risca, Rogerstone, Caldicot and Chepstow. The service and pricing are the same wherever you are.
Most jobs are recovered within 3 to 4 working days, with the free diagnostic usually done inside 48 hours. As a guide, USB sticks and memory cards start from £250 + VAT, hard drives and SSDs from £300 + VAT, and RAID, NAS and servers from £500 + VAT — always with a fixed written quote first, and no fix, no fee on most jobs.
Free written diagnostic, no fix no fee on most jobs, and over 25 years of recovering everything from camera cards to RAID servers. Drop it off, or post it in fully insured.